Warranties
We guarantee the reliability of our products. For marginal defects, which can shortly be corrected, we reserve our right of remedy of these defects. Moreover, we vouch for our products: for one year, starting from the invoice date, we take care to meet your warranty claim and provide you diligent support.
Defects
Evident defects must be immediately reported to us, at the latest within 14 days after delivery. We will correct the defects or send you a replacement. Please keep the goods ready for disposal for us. In case that the correction of defects or the replacement fails, you have the explicite right to cancel the purchase or to demand the mitigation of the payment.
Right of return
You have a general right of return for 14 days. We assume your understanding that this arrangement is not valid for "made to order" goods. Goods must be unused, without any marks of usage, and must be returned in their original packing. Moreover, by law you have a right of withdrawal, which enables you to cancel the order within 2 weeks after receiving the first shipment. The costs for sending back goods are for our account, if the order value exceeds 40 EUR.
Prices
Applicable are always the prices shown at the werkoderko.de web site. We cannot accept any responsibility or liability for errors in the pricing. For shipments within Germany, the assigned prices include the currently valid VAT rate.
Shipments abroad
For shipments into countries of the European Union (EU) the currently valid VAT rate of Germany is used. At shipments into foreign countries being not a member of the EU, we decrease the prices by the contained german VAT part. Nevertheless, you will have to pay the according import tax of your country. We cannot provide any information about customs rates. You will receive a declaration of origin from us, printed on the invoice. Payments from foreign banks will be credited by us after subtracting a handling fee of 5.11 EUR. We must charge you this fee, if you transfer the money not from a German bank. Orders from foreign countries will only be handled by prepayment. Please wait for our advance invoice, which you will receive from us by e-mail.
Shipping costs
For every order we charge a shipping costs part of 5 EUR. If we have to send you the ordered goods by more than one shipment due to technical reasons, we will charge the shipping costs part only once. For shippings into foreign countries within europe, we will charge the actual shipping costs (for this, also see the country list in the ordering form of our online shop).
Payment
You can pay:
1. by bank collection (direct debit); you give us the permission to collect the invoice sum from your bank account. This permission is also valid for future invoices, but can be canceled at any time.
2. by invoice; in this case, please pay within 14 days.
3. To new customers, we normally deliver orders of worth more than EUR 100,00 only by cash on delivery or cash in advance. We reserve our right, to also demand cash in advance in other cases.
4. Service packages must be paid at order acceptance.
The property in the goods will not pass to the buyer until the buyer has completely paid the goods.
Delivery
We deliver by the fastest way by mail - normally, if the goods are in stock, within a few days. Our goods are produced in small lots. If an article of a specific size is no more in stock, we have to accumulate orders, until another lot can be manufactured again. At this, delivery time may be delayed up to 12 weeks. Are specific articles in stock, while others, for example, have not been produced so far, we can deliver an order also by partial shipment.
Miscellaneous
Our offer is without engagement and only valid within Germany. Our products are manufactured in small amounts by small companies. Therefore, and because of the usage of natural materials you may recognize variations compared to the images and specifications. Due to technical reasons the original goods may differ from that displayed on the web site. For handling your order, we store your address and order-related data. We commit ourselves to protect your personal data according to the regulations of the German law of data protection. Moreover, we affirm that we will not provide your address data to any third party. The signatory is Munichsport GmbH. All delivery agreements are subject to German law, also those which deal with foreign countries, i.e. orders from and/or delivery into foreign countries. The jurisdiction is Amtsgericht München (Munich, Germany) as far as both contracting parties are merchants who have been entered as such in the commercial register.
Further questions
You can reach us for questions at any time by e-mail to adabei@werkoderko.de or by phone from Monday to Friday, 2 p.m. - 7 p.m. at ++49/89/22 80 20 34.
Imprint
Name of company: Munichsport GmbH
Place of business: Schellingstr. 42, 80799 München (Munich, Germany)
Managing Director: Achim Wünsch
Trade register: München, HRB: 124804
Tax number: 817 478 56000
USt. IdNr.: DE 200689561
Phone: 089-22 80 20 34
E-mail: adabei@werkoderko.de
Disclaimer
For direct or indirect hyperlinks to external webpages, which resist outside the area of authority of the operator of werkoderko.de, an obligation of liability would only be applicabble, if the operator is fully aware of their content and if it would be technically possible and reasonable for the operator to prevent illegal content.
Thus, the operator of werkoderko.de explicitely emphasizes that at the time of the hyperlinks' implementation, the linked pages were free of illegal content. The operator does not have any influence on the current and future design and content of linked pages. Thus, the operator explicitely distances himself from any content of linked pages which have been modified after the time of their linking. This statement applies to all hyperlinks of the operator's internet service and to all foreign contribution of external authors which have been published in guestbooks, discussion forums and mailing lists provided by the operator of werkoderko.de. For illegal, erroneous or imcomplete content and especially for any damage, which results of the use or disuse of such a kind provided information, solely the provider of the linked page is liable, but not the operator which holds the link to the according content.
The operator of werkoderko.de disclaims any liability for the accessibility or quality, especially for the acess time and kind of presentation of this website. The operator explicitely points out that the display possibilities strongly depend on the system and configuration of the browsing client. This is particularly true of the colour of articles displayed in the online shop, which may differ from the original's colour depending on your monitor and system configuration. This also implies that some WWW pages of this site may not be displayable on some systems.


back to top